Extended Stay America Suites San Jose - Downtown

• Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
• Accessible parking for vans and standard automobiles, including proper striping and signage
• Accessible access aisles.
• An accessible entrance with sufficient door width and level landings.
• An accessible registration counter.
• Accessible guest rooms.
• Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
• Auxiliary aids and services.

Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.